General Content

About Us

Cardiff Youth Service works with young people aged 11-25 to develop personal, social and educational development through opportunities, activities, experiences, information support and guidance that enable young people to reach their unique full potential. We work with young people in a variety of settings offering a universal offer and targeted intervention.

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We're committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do review and update this Policy from time to time.

This policy governs the use by Cardiff Youth Services or one of its subsidiaries or Affiliates (‘we/us/our’) of your (‘you/your/yourself’) data which is available to us in connection with your use of the website (the ‘Site’).

By using the Site, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use the Site.

We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Site.

INFORMATION WE COLLECT

In running and maintaining our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you use our contact form or email us via this website.
Information that you provide when you communicate with us by any means.

We are committed to protecting your privacy and will only use your information in accordance with the Data Protection Act 1998.

USE OF YOUR INFORMATION

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide you with the information you request from us.
To let you know about other things we do.
To inform you of any changes to our site, services or products.

You have the option to elect not to receive marketing information from us and also to tag your account as non-marketable. At any time you can change these options by editing your account details or getting in contact with us.

We will never share any of your personal details, whatsoever, to any third party outside of Cardiff Youth Services or one of its subsidiaries or Affiliates.

STORING YOUR PERSONAL DATA

In operating our website it may become necessary to transfer data we collect to other computers in our company. By providing your personal data to us, you agree to this transfer, storing or processing. We do our best to make sure all reasonable steps are taken to make sure your data is treated and stored securely.

Unfortunately, the sending of information via the Internet isn't totally secure and occasionally it can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

DISCLOSING YOUR INFORMATION

We won't disclose your information to any other party other than how we've mentioned above or:

In the event that we sell any or all of our business/company to the buyer.
Where law legally requires us.
To further fraud protection and reduce the risk of fraud.

SECURITY
The Site has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

Access to your account data is password protected. You must keep all passwords confidential and not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of the Site, we may require you to change your passwords or we may suspend your account without notice.

Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.

USE OF COOKIES

A Cookie is a small file of information downloaded to your web browsing device to make this website run correctly and give you the best browsing experience. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to help us understand how our site is accessed and make improvements to our site.

We may gather information about your use of this website by using a cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information won't identify you personally. It's statistical data that doesn't identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. Activating the reject cookies setting on your computer can easily do this. However, this website and many others may not work correctly if Cookies are declined.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.

We’re giving you this information as part of our initiative to comply with recent EU e-Privacy legislation, and to make sure we’re honest and clear about your privacy when using our website.

Further information about cookies
If you’d like to learn more about cookies in general and how to manage them and change your cookie preferences visit aboutcookies.org (opens in a new window - please note that we can’t be responsible for the content of external websites).

Third-party cookies
When you visit Cardiff Youth Services you may notice some cookies that aren’t related to printing.com. If you go on to a web page that contains embedded content, for example from Google, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If you take the opportunity to ‘share’ Cardiff Youth Services content with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

ACCESS TO INFORMATION

In line with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover the costs incurred by us in providing you with the information.

CONTACTING US

Please do not hesitate to contact us regarding anything in this Privacy Policy.

How it works

Whether you’re working with young people day-to-day or are a family friend, if you know someone who needs a boost to develop their confidence and skills, we can work with you to ensure they get the support they need through our Youth Mentoring programme. We believe all young people can achieve their potential with the right opportunities and tailored support that meets their needs.

Who can refer?

Parent / guardian
Young Person
Organisations working with young people

How to refer

Referring a young person is a simple process. You will need to complete one of the following referral forms, depending on the age of the young person you are referring. If you are making a referral for a young person who is of school age, please complete this referral form: EIP Form/ POST-16 FORM. Here is a flowchart explaining the referral process: referral process pdf

If you are referring a young person who has left school, then please complete this referral Form

There are a number of ways you can get involved with Cardiff Youth Service. If you are a young person aged 11-25, why not become a Youth Service member? You will be supported by our Youth Work team and have the opportunity to take part in a range of activities and new experiences .Find out how to become a Youth Service member.

Our service seeks to provide opportunities which support volunteers to work with young people in communities, encouraging them to play a part in changing the lives of young people. Youth Work careers often start with youth clubs and volunteers providing activities, guidance and life skills for young people! It all starts with you and we’re here to help. We can also help young people explore other volunteering opportunities, and sign post to other organisations. To find out more More information on volunteering with us..

Cardiff Youth Service offers a range of exciting and diverse placements for students attending Youth and Community Work courses from Level 2 through to Level 7. All placements are structured around the National Occupational Standards and meet the requirements of the relevant course. To find out more More information on our placement opportunities..

We also recruit for various roles within the service, from Youth Support Workers to Senior Youth Officers. To find out more Find out about out current vacancies..

Cardiff Youth Service are part of Cardiff Council’s Education department. We work with young people aged 11-25 to develop personal, social and educational development through a variety of opportunities. We do this in communities through participatory experiences and offer information, support and guidance to enable young people to reach their unique full potential. We work with young people in a variety of settings offering both universal and, for those identified as vulnerable, targeted support.

Our youth workers and youth support workers are a nationally qualified, registered workforce. Children’s rights and the UNCRC is embedded in all of the work we do, with regular consultations occuring on an ongoing basis. Cardiff council are committed to a partnership with UNICEF to make Cardiff a child-friendly city .

Our engagement with young people takes place in youth centres, youth clubs, on the street (where young people are!), in schools, and in communities. We also engage in digital spaces, and you can follow our various social media channels to find out more. We are committed to collaboration and forming partnerships in communities throughout Cardiff. Contact us to find out more.

MEET THE TEAM

Youth Centres

A place to go.

We have many youth centres all over Cardiff. We can help you find the right one for you where you feel safe to have fun and hang out with your friends, and make new ones.

Explore